Ressources Humaines, services conseil en entreprise - Montréal
Human resource, management services - Montreal
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Description of Coaching Sessions
| Management | Communication | Sales and Negociation |
|---|---|---|
| Face-to-face interviews | Public Speaking | Face-to-face sales |
| Employee Training | Conducting a Meeting | Telephone sales |
| Employee Coaching | Improving Communication Skills | Contract Negociations |
| Appropriate Levels of Pressure to be Used According to Context: Reminders, Verbal Warnings, Written Warnings | Learning to Use and Decode Non-Verbal Communication | |
| Dismissals | Dealing with Difficult Personalities | |
| How and What to Comment on Satisfactory or Unsatisfactory Work | Addressing Complaints | |
| Evaluating Employees’ Productivity | Oral Presentations |
How the management coaching sessions unfold:
- Evaluation, through discussion, of the strong points and those that need improving.
- Discussion of real incidents in the workplace.
- Simulation of incidents (real or fictitious) using role-play or learning activity.
- Observation of real incidents (meeting with employee, etc.)
- Feedback based on observations.
- Contribution of theoretical notions, depending on the situation.
An intervention report is submitted to the company for each intervention.
The sessions last from 1.5 hours to three hours.
Video is used in certain situations.
2250, Avenue Bennett, Bur. 200
Montréal, Qc, Canada
H1V 2T5
+1 514-251-0815
Montréal, Qc, Canada
H1V 2T5
+1 514-251-0815